Trust center
Incident response
Illustrative response process and communications.
How we're different
- Audit-first exports and integrity verification.
- Explicit review gates and rationale capture.
- Evidence object provenance and hashing.
Trust rule: AI drafts, humans decide for sensitive outcomes.
Process (illustrative)
Detect + contain
- Identify scope and affected systems
- Contain access and stop propagation
- Preserve audit logs and evidence
Communicate
- Notify customer contacts (timelines depend on severity)
- Provide interim updates
- Publish post-incident summary (when appropriate)
Contact (internal)
Placeholder for internal planning. Do not use for external commitments.
- Security: [email protected]
- On-call: [email protected]
- Support: [email protected]