How it works
A simple architecture built for long-running workflows.
How we're different
- LLM chooses the search query + filters from buyer intent (not guesswork).
- Listing wrapper normalizes specs and highlights shipping/returns — always linking to the source.
- Supplier plugins: start with eBay; add more shops without rebuilding the storefront.
Trust rule: AI drafts; humans decide for sensitive outcomes.
Core architecture
Connectors
Secure integrations to email, ticketing, CRM, storage, and core systems.
Orchestrator
Runs long workflows (days or weeks), retries, SLAs, and exception handling.
Policy Engine
Hard rules for what the agent can do, plus approval gates.
Agent Layer
Extraction, summarization, drafting, and classification inside guardrails.
Audit Trail
Immutable timeline of actions: who, what, when, why, plus evidence links.
Example workflow: Shopper request → sourced order
- Shopper asks for a product in natural language.
- LLM proposes the marketplace search query + filters.
- Search returns candidate listings; wrapper rewrites copy and highlights specs.
- Shopper selects an item and checks out (internal demo).
- Receipt links back to the original listing and supplier.