Support
Customer support chat and playbooks.
How we're different
- LLM chooses the search query + filters from buyer intent (not guesswork).
- Listing wrapper normalizes specs and highlights shipping/returns — always linking to the source.
- Supplier plugins: start with eBay; add more shops without rebuilding the storefront.
Trust rule: AI drafts; humans decide for sensitive outcomes.
Support
For fastest help, include your order id and the email used at checkout.
Email: [email protected] (demo)
Hours: 24/7 (demo)
Playbooks
- Seller delay → proactive ETA update + exception routing.
- Lost package → carrier trace + refund/replace decision.
- Wrong item → return label + rapid reship or refund.
- Damaged item → photo request + return/refund workflow.
Chat (demo)
Demo note: replies are generated via the streaming LLM API.