Internal / Hypothetical - Strategy Mock. This site is used for internal product positioning and fundraising preparation. Customers, logos, metrics, and financing described here are illustrative unless explicitly marked "verified".

Docs

Developer notes for integrating disputes, exports, and audit logs. (Internal / hypothetical for procurement readiness.)

How we're different

  • Workflows are deadline-first (SLA drives work).
  • Policy gates define what can happen.
  • Audit trail and exports are built in.
Trust rule: AI drafts, humans approve sensitive actions.

Getting started

Chargewise turns payment exceptions (disputes, ACH returns, recon breaks) into cases with deadlines, evidence requirements, and exports.

1) Open the MVP

Create an org and seed demo data.

Open MVP console

2) Run a case

Generate an evidence pack and submit.

Tour the flow

3) Export

Audit exports are deterministic: PDF + JSON + CSV.

Audit docs

Concepts

  • Case ledger: one record per exception.
  • Deadline engine: work is driven by SLAs.
  • Evidence packs: exports are predictable and reviewable.
  • Audit log: append-only event chain for compliance.

Where AI fits

AI can draft narratives and summarize evidence, but sensitive actions stay policy-gated and human-approved.