Deployment options
- Single-tenant (preferred for enterprise)
- Shared multi-tenant (mid-market)
- On-prem / VPC (by request)
Data flow (high level)
- Dispute events arrive via API / webhook.
- Case is created with a deadline + evidence requirements.
- Operators complete evidence and submit under policy gates.
- Audit events are written and exportable.
Retention
Retention can be policy-driven per customer and per evidence type.