How it works
Toggle between ops flow and engineering flow. Both end with audit-ready outcomes.
How we're different
- Multi-merchant visibility and rollups.
- Policy enforcement at scale.
- Cross-rail normalization (card + ACH + recon).
Trust rule: AI drafts, humans approve sensitive actions.
NEW
->
NEEDS_EVIDENCE
->
READY_TO_SUBMIT
->
SUBMITTED
->
WON/LOST
- Alert or dispute arrives
- Checklist and evidence requests go out
- Deadline engine escalates
- Evidence pack compiles
- Submission adapter executes
- Webhook ingestion
- Case state machine updates
- Rules engine decides next action
- Evidence compiler generates payloads
- Audit log hashes stored