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Responsible AI
Where AI is allowed, where rules must be deterministic, and how humans approve outcomes.
How we're different
- LLM is optional: workflows still run deterministically.
- Policy gates define what can happen automatically.
- Every output links back to evidence and audit events.
Trust rule: AI drafts, humans approve sensitive actions.
Allowed
- Narrative drafting from explicit case inputs.
- Checklist suggestions and completeness hints.
- Operator-facing summaries.
Deterministic
- Deadlines, escalations, and SLA timers.
- Policy gates and approval requirements.
- Exports and audit logging.
Human-approved
- Submitting evidence to processors/networks.
- Refund vs fight recommendations (as a suggestion).
- Outbound customer communications (optional).
Download packet (mock)
Legal note
Not legal advice and not a substitute for your compliance obligations.