Shadow + safe modes
Adoption without risk: recommend and draft, but don’t send without approvals.
How we're different
- Shadow mode: drafts only, approvals required.
- Safe mode: uncertainty becomes a checklist.
- Always logged, always replayable.
Trust rule: AI drafts, humans decide for sensitive outcomes.
How it reduces adoption risk
Shadow mode
Outbound email/SMS requires approval even when it’s low-risk.
Safe mode
If required facts are missing, we stop and ask for evidence.
Configure in the MVP console Admin tab.