Routing Rules
Severity routing and completeness score logic.
How we're different
- Intake and triage overlay, not core claims.
- Completeness-first workflow so adjusters start with real files.
- 24/7 policyholder communications with guardrails.
Trust rule: AI drafts; humans decide for sensitive outcomes.
Completeness scoring
Required docs received 92%
Missing photos 2
Severity routing High