Evidence aging: the hidden metric
If you don’t measure “days since requested,” you can’t manage execution.
How we're different
- Evidence heatmap shows where the close is stuck.
- Escalations are triggered by age and policy level.
- Approvals are enforced for external requests.
Trust rule: AI drafts, humans decide for sensitive outcomes.
Why this matters
- Close delays cluster around a few overdue evidence items.
- Ownership is often ambiguous across departments.
- Escalation timing is rarely standardized.
Diagram
Requested
→
Aging
→
Escalate
→
Resolved
ClosePilot tracks and visualizes this across owners and workflows.