How it works
A simple architecture built for long-running workflows.
How we're different
- Clause-aware extraction with citations.
- Policy versioning for exception routing.
- Audit packs for close and auditors.
Trust rule: AI drafts; humans decide for sensitive outcomes.
Core architecture
Connectors
Secure integrations to email, ticketing, CRM, storage, and core systems.
Orchestrator
Runs long workflows (days or weeks), retries, SLAs, and exception handling.
Policy Engine
Hard rules for what the agent can do, plus approval gates.
Agent Layer
Extraction, summarization, drafting, and classification inside guardrails.
Audit Trail
Immutable timeline of actions: who, what, when, why, plus evidence links.
Example workflow: Rev-rec exception
- Ingest contract + order form + email threads.
- Extract terms and flag non-standard clauses.
- Route to finance and legal review gates.
- Draft rev-rec memo with citations.
- Export audit pack for close.