How it works
A simple architecture built for long-running workflows.
How we're different
- Evidence-linked responses, not doc dumping.
- Deadline-first workflow with reviewer gates.
- Response packets that stand up to audit.
Trust rule: AI drafts; humans decide for sensitive outcomes.
Core architecture
Connectors
Secure integrations to email, ticketing, CRM, storage, and core systems.
Orchestrator
Runs long workflows (days or weeks), retries, SLAs, and exception handling.
Policy Engine
Hard rules for what the agent can do, plus approval gates.
Agent Layer
Extraction, summarization, drafting, and classification inside guardrails.
Audit Trail
Immutable timeline of actions: who, what, when, why, plus evidence links.
Example workflow: DSAR response
- Intake (web + email) and scope capture.
- Identity verification with approval gates.
- System discovery and collection tasks.
- Redaction log and reviewer checklist.
- Final approval and response packet export.