Playbooks library
Templates that turn onboarding into a repeatable workflow.
How we're different
- Policy-based steps (not prompt loops).
- Exception routing and approvals.
- Evidence captured for every case.
Trust rule: AI drafts; humans decide for sensitive outcomes.
Playbooks
Merchant KYB
The flagship wedge: packet completeness + binder export.
Consumer CIP
Risk-tier identity verification under clear approvals.
UBO collection
Ownership capture and document chasing loops.
High-risk geo
Escalation rules and evidence capture templates.
Periodic refresh
Stale-field detection and recurring requests.
EDD packet
Enhanced due diligence packet assembly with gates.
Why playbooks matter
- They make “what happens next” deterministic.
- They standardize evidence formats and approvals.
- They compound into an exception taxonomy dataset over time.
Playbooks are internal strategy artifacts and illustrative templates.